The goal of Focused On Fun Photography is your complete satisfaction with your purchase.
In the case of camera failure, inclement weather, or any other unforssen incedent that prevents Focused On Fun Photography from shooting on a scheduled date a full refund will be given if applicable.
Digital Photo Refund/Exchange: Due to the nature of digital photography and the fact that photographs, once sent, cannot be returned; Focused On Fun Photography has a strict NO REFUND policy on all digital files. Once a transaction has been completed it is considered to be non-refundable.
Prints Refund/Exchange: Prints may be exchanged or refunded if...
- a manufacturer defect is reported within 48 hours of delivery
- damage occurs during shipping and it is reported within 48 hours of delivery
- in the event the order is processed incorrectly (wrong products or prints)